Privacy Policy

Last updated: February 2026

Afterglow is committed to protecting your privacy and handling your personal information with care, sensitivity, and respect. This policy explains how we collect, use, and protect your data when you visit our website or get in touch.

Who we are

Afterglow provides holistic, heart‑centred grief support and resources.

For the purposes of data protection law, Afterglow is the data controller.

Contact email: rachelhartphillips@gmail.com

What information we collect

We may collect:

  • Your name and email address when you sign up to our newsletter

  • Your name, email address, and any information you choose to share when you use our contact form

  • Technical information such as IP address and browser type (via our website platform)

You are always in control of how much information you share with us.

Sensitive information

Because of the nature of our work, you may choose to share personal or emotionally sensitive information. We treat all information shared with us as confidential and handle it with care. Please note that our website is not intended for sharing urgent or crisis‑level information.

How we use your information

We use your information to:

  • Respond to messages and enquiries

  • Send newsletters or updates you have opted into

  • Improve and maintain our website

We only use your data where we have a lawful basis to do so, such as your consent or our legitimate interests.

Newsletter sign‑ups

Our newsletter is managed through Squarespace, our website platform. By subscribing, you consent to us storing and using your email address to send you updates. You can unsubscribe at any time using the link in any email.

Third‑party services

We use trusted third‑party services to help our website function:

  • Squarespace (website hosting and newsletter management)

  • Calendly (linked booking service – when you click through, Calendly’s own privacy policy applies)

  • Instagram and Facebook (linked or embedded content)

We only work with services that comply with data protection regulations.

International visitors

We welcome visitors from the UK and internationally. We handle personal data in line with UK GDPR and apply the same standards of care regardless of where you are located.

How we store and protect your data

Your information is stored securely through our website platform and associated services. We take reasonable steps to protect it from loss, misuse, or unauthorised access.

How long we keep your data

We keep personal data only for as long as necessary:

  • Newsletter data until you unsubscribe

  • Contact form messages for a reasonable period to allow follow‑up

Your rights

You have the right to:

  • Access the personal data we hold about you

  • Ask for corrections or deletion

  • Withdraw consent at any time

  • Raise a concern with the UK Information Commissioner’s Office (ICO)

To exercise your rights, contact us at the email above.